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Privacy Policy

Effective Date: July 3, 2026

REBE77E INC. (“REBE77E,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information under our control.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:

  • Visit our website

  • Create a customer account

  • Purchase products online or in store

  • Book or attend a workshop

  • Subscribe to marketing communications

  • Contact us by email, telephone, website form, social media, or in person

This Privacy Policy should be read together with our Cookie Policy and other applicable website terms and policies.

1. Personal Information We Collect

The personal information we collect depends on how you interact with REBE77E.

Contact and Account Information

We may collect:

  • Your name

  • Email address

  • Telephone number

  • Billing and shipping address

  • Customer account details

  • Communication and marketing preferences

Order and Transaction Information

When you make a purchase, we may collect:

  • Products or services purchased

  • Order number and transaction history

  • Amount paid and payment status

  • Billing and delivery information

  • Returns, exchanges, store credits, and e-coupon records

  • Delivery, pickup, and tracking information

Workshop and Booking Information

When you book or attend a workshop, we may collect:

  • Workshop type, date, and time

  • Number and names of participants where required

  • Booking, cancellation, rescheduling, deposit, and attendance history

  • Workshop package and material selections

  • Special requests or information voluntarily provided in connection with the booking

  • Communications between you and REBE77E regarding your appointment

Please do not provide medical, accessibility, or other sensitive personal information unless it is reasonably necessary for us to safely provide the requested service.

Payment Information

Payments are processed by third-party payment processors and financial service providers.

REBE77E generally does not directly receive or store your complete credit or debit card number. We may receive limited payment information, including:

  • Payment status

  • Payment method

  • Transaction date

  • Amount paid

  • Transaction or authorization reference number

Payment providers process your information according to their own privacy policies and security practices.

Communications

We may retain information that you provide when communicating with us, including:

  • Emails and website-form submissions

  • Telephone and text communications

  • Social-media messages

  • Customer-service enquiries

  • Complaints and feedback

  • In-store communications and requests

Website and Device Information

When you visit or interact with our website, we or our service providers may automatically collect information such as:

  • IP address

  • Browser and device type

  • Operating system

  • General geographic location

  • Pages viewed

  • Date and time of visits

  • Referring website, advertisement, or social-media platform

  • Website interactions

  • Shopping-cart and checkout activity

  • Cookie identifiers and similar online identifiers

More information about cookies, pixels, analytics, and advertising technologies is available in our Cookie Policy.

 

2. How We Collect Personal Information

We may collect personal information:

  • Directly from you

  • Through our website and online store

  • Through our workshop-booking system

  • During in-store purchases or workshop visits

  • Through emails, messages, telephone calls, and social-media communications

  • Automatically through cookies and similar technologies

  • From service providers that assist with payments, shipping, bookings, analytics, advertising, fraud prevention, and website operation

 

3. How We Use Personal Information

We may use personal information to:

  • Create and manage customer accounts

  • Process purchases, payments, deposits, and workshop bookings

  • Prepare products and workshop materials

  • Manage cancellations, rescheduling, store credits, and e-coupons

  • Provide order, booking, pickup, and delivery updates

  • Deliver products and services

  • Respond to questions, requests, feedback, and complaints

  • Verify transactions and help prevent fraud, misuse, and security incidents

  • Maintain business, accounting, tax, and transaction records

  • Improve our products, workshops, website, and customer experience

  • Understand website traffic, performance, and customer interactions

  • Measure advertising and marketing performance

  • Send marketing communications where consent has been provided

  • Enforce our policies and agreements

  • Protect the rights, safety, property, and operations of REBE77E, our customers, and others

  • Comply with legal, regulatory, accounting, insurance, and tax obligations

We will not use personal information for a materially different purpose without obtaining additional consent where required by law.

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4. Consent

By providing personal information to REBE77E, you consent to its collection, use, and disclosure for the purposes described in this Privacy Policy or otherwise explained at the time of collection.

The type of consent we request may depend on:

  • The nature and sensitivity of the information

  • The purpose for which it is collected

  • The reasonable expectations of the customer

  • Applicable legal requirements

You may withdraw consent to certain uses of your personal information by contacting us. Withdrawal of consent will not affect uses or disclosures that have already lawfully occurred.

In some circumstances, withdrawing consent may prevent us from completing an order, managing an existing booking, providing a requested service, or meeting legal and accounting obligations.

 

5. Marketing Communications

With your consent, we may send communications about:

  • New products

  • Workshops and events

  • Promotions and special offers

  • Business updates

  • Other REBE77E news

You may unsubscribe from marketing emails at any time by selecting the unsubscribe link in the message or contacting us.

Unsubscribing from marketing communications will not prevent us from sending transactional or service-related messages concerning an existing order, payment, workshop booking, cancellation, pickup, delivery, or customer-service request.

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6. Cookies, Analytics, and Advertising Technologies

Our website uses cookies, pixels, analytics tools, and similar technologies to:

  • Operate and secure the website

  • Support customer accounts, shopping carts, checkout, and workshop bookings

  • Remember customer selections and preferences

  • Understand website traffic and performance

  • Measure advertising effectiveness

  • Improve website content and customer experience

Depending on your consent preferences, these technologies may include services provided by:

  • Wix

  • Google Analytics

  • Meta Pixel

  • Other website, analytics, or advertising service providers

Non-essential analytics and marketing technologies are managed through our cookie-consent settings where required.

You may accept, reject, or customize non-essential cookies and may change your preferences through the Cookie Settings available on our website.

For detailed information about the technologies we use, their purposes, cookie categories, and how to manage your choices, please review our Cookie Policy.

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7. How We Share Personal Information

REBE77E does not sell personal information.

We may share personal information with service providers that assist us with business operations, including:

  • Website hosting and e-commerce platforms

  • Workshop-booking and customer-management systems

  • Payment processors and financial institutions

  • Shipping carriers and delivery providers

  • Email and communication providers

  • Analytics and advertising providers

  • Fraud-prevention and security providers

  • Cloud storage and technology providers

  • Accounting, insurance, legal, and other professional advisers

These providers receive only the information reasonably necessary to perform their services or meet their legal obligations.

We may also disclose personal information where reasonably necessary to:

  • Comply with applicable law, a court order, subpoena, or lawful government request

  • Investigate suspected fraud, misuse, security incidents, or policy violations

  • Protect the rights, safety, property, or operations of REBE77E, our customers, employees, service providers, or others

  • Establish, exercise, or defend a legal claim

  • Complete a business sale, merger, financing, reorganization, or transfer, subject to appropriate confidentiality and privacy protections

 

8. Processing Outside Canada

Some of our website, payment, analytics, advertising, communication, and technology service providers may store or process personal information outside Canada, including in the United States or other jurisdictions.

When personal information is processed outside Canada, it may be subject to the laws of the jurisdiction where it is stored or processed and may be accessible to courts, law-enforcement agencies, or government authorities in accordance with those laws.

REBE77E remains responsible for personal information under our control and uses reasonable measures when engaging service providers that process personal information on our behalf.

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9. Information Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfil the purposes described in this Privacy Policy

  • Complete orders and provide services

  • Manage customer accounts and booking history

  • Resolve disputes and customer-service matters

  • Enforce agreements and policies

  • Meet legal, accounting, tax, insurance, and regulatory obligations

Different categories of information may be kept for different periods.

When personal information is no longer reasonably required, we will take reasonable steps to securely delete, destroy, or anonymize it, subject to legal and technical limitations.

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10. Information Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature and sensitivity of the personal information under our control.

These safeguards may include:

  • Access restrictions

  • Password and account controls

  • Secure third-party platforms

  • Staff access limitations

  • Secure payment-processing systems

  • Reasonable storage and disposal procedures

However, no electronic transmission, website, storage system, or security measure can be guaranteed to be completely secure.

Customers are responsible for maintaining the confidentiality of their account credentials and should contact us promptly if they believe their account or personal information has been compromised.

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11. Your Privacy Rights

Subject to applicable law, you may contact us to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Ask how your information has been used or disclosed

  • Withdraw consent to certain uses of your information

  • Update your communication preferences

  • Request deletion of information where legally and operationally permitted

  • Raise a question or complaint regarding our privacy practices

We may need to verify your identity before responding to a request.

Access, correction, and deletion requests may be subject to legal, contractual, accounting, security, or technical restrictions. We may also be required to retain certain transaction or booking records even after an account is closed.

We will respond within the period required by applicable law.

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12. Children and Minors

Our website is not intended for children under the age of 13 to independently create an account, submit personal information, make a purchase, or book a workshop.

Where a participant is under 13, the booking and any required personal information should be provided by a parent or legal guardian.

Parents and guardians should supervise minors when they interact with our website or participate in our services.

 

13. Third-Party Websites and Services

Our website may contain links to third-party websites, social-media platforms, payment services, maps, booking tools, or other external services.

Third parties operate under their own terms and privacy policies. REBE77E is not responsible for the privacy, security, or content practices of third-party websites and services.

We encourage you to review the applicable privacy policy before providing personal information to a third party.

 

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Our products and services

  • Website features and technology

  • Business practices

  • Service providers

  • Legal or regulatory requirements

The updated version will be posted on this page with a revised effective date.

Where changes are material, we may provide additional notice through our website, email, or another appropriate communication method.

 

15. Privacy Officer and Contact Information

REBE77E has designated a Privacy Officer who is responsible for overseeing our privacy practices and responding to privacy enquiries and requests.

For questions, requests, or complaints concerning this Privacy Policy or our handling of personal information, please contact:

Privacy Officer
REBE77E INC.
2515 Yonge Street
Toronto, Ontario M4P 2H9 Canada

Email: info@rebe77e.ca

Please include sufficient information for us to understand and respond to your request. Do not send complete payment-card details or other unnecessary sensitive information by email.

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