This policy applies to all workshop bookings made on or after July 3, 2026. Bookings made before this date remain subject to the policies in effect at the time of purchase, unless otherwise agreed in writing by the customer and REBE77E.

Non-Refundable Workshop Bookings

All workshop bookings and workshop-related services are non-refundable and are not eligible for a refund to the original payment method, except where required by applicable law or where REBE77E cancels the workshop.

All cancellation and rescheduling requests must be submitted at least 48 hours before the scheduled workshop start time.

Requests made less than 48 hours before the scheduled start time are not eligible for a refund, complimentary rescheduling, e-coupon, transfer, or other credit.

Rescheduling

Each booking includes up to two complimentary reschedules.

Each change to the workshop date or start time will count as one reschedule.

Starting from the third reschedule, a $30 rescheduling fee will apply each time another date or time change is requested.

The $30 rescheduling fee must be paid in full before REBE77E changes or confirms the new booking date or time.

Requested dates and times are subject to availability. A new date or time will not be reserved or held until the applicable rescheduling fee has been paid and the change has been confirmed by REBE77E.

All rescheduling fees are non-refundable and cannot be converted into an e-coupon, store credit, gift card, product credit, or payment toward another service.

Rescheduling counts remain connected to the original booking. Cancelling a booking, receiving an e-coupon, or using an e-coupon to create a replacement booking does not reset the number of previous reschedules.

Cancellations and One-Time E-Coupons

Customers who submit an eligible cancellation request at least 48 hours before the scheduled workshop start time may receive a one-time-use e-coupon instead of a refund.

The e-coupon value will be based on the pre-tax workshop amount actually paid, less any non-refundable deposit, rescheduling fees, administrative charges, materials already prepared or used, or other charges already incurred in connection with the booking.

The e-coupon:

• Is not redeemable for cash

• Cannot be refunded to the original payment method

• Is limited to the original purchaser’s REBE77E customer account

• Cannot be transferred, sold, shared, or used by another person

• Can only be redeemed once

• Cannot be combined with another e-coupon unless approved by REBE77E

• Cannot be used toward a deposit or rescheduling fee

• Must be applied to a new workshop booking at the prices available at the time of rebooking

If the new workshop costs more than the e-coupon value, the customer must pay the difference.

If the new workshop costs less than the e-coupon value, any unused balance will not be refunded, retained, transferred, or reissued.

A booking made using an e-coupon cannot be cancelled in exchange for another e-coupon. Any previous rescheduling history will continue to apply to the replacement booking.

Late Arrivals

Customers who expect to arrive late must notify REBE77E as soon as possible.

Customers who arrive more than one hour late without prior notice will be treated as a no-show. The full booking value, deposit, fees, and any other amounts paid will be forfeited.

If a customer provides notice but expects to arrive more than one hour late, REBE77E will review the situation based on the workshop process, instructor availability, remaining workshop time, and the studio’s schedule for that day.

Providing notice does not guarantee that the customer will be permitted to join the workshop, complete the workshop, or reschedule the booking.

Any accommodation, same-day adjustment, or rescheduling approval will be determined by REBE77E on a case-by-case basis. If a reschedule is approved, it will count toward the booking’s total number of reschedules, and the applicable $30 rescheduling fee may apply.

No-Shows

A customer who does not attend the scheduled workshop and does not provide prior notice will be considered a no-show.

No-shows are not eligible for a refund, reschedule, transfer, e-coupon, store credit, or any other form of compensation.

All amounts paid in connection with the booking will be forfeited.

Deposits

All workshop deposits are non-refundable and cannot be transferred, exchanged, or converted into an e-coupon, store credit, gift card, product credit, or payment toward another service.

Deposits are collected to reserve a specific date and time, hold limited workshop capacity, arrange staffing, and prepare the necessary materials.

If a booking is cancelled, the deposit will be retained to cover the reserved time slot, preparation, administration, and the reduced opportunity to accept another booking.